These Terms of Service ("Terms") govern your access to and use of Tri Nation's ("we", "our", or "us") website and coaching services.
By accessing our website, booking a coaching session, or making any purchases, you agree to be bound by these Terms.
Our Services
We provide triathlon coaching services, training programmes, consultations, and related resources through our website.
All services are subject to availability and may be modified, suspended, or discontinued at our discretion.
Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or have the consent of a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into a binding agreement.
Bookings
Appointments are managed through our online booking platform, Acuity Scheduling.
By making a booking, you agree to provide accurate information and to comply with any booking, cancellation, or rescheduling policies communicated at the time of booking.
We reserve the right to refuse or cancel bookings where necessary.
Payments
Payments are securely processed through Stripe.
We do not collect or store your full payment card details.
All prices displayed on our website are in Singapore Dollars (SGD), unless otherwise stated.
You agree to pay all applicable fees associated with your booking and/or purchases.
Cancellations and Refunds
Cancellation and refund policies will be communicated during the booking process or in your coaching agreement.
Unless otherwise stated:
- Missed appointments may be non-refundable.
- Refunds are granted at our sole discretion unless required by applicable law.
- We reserve the right to reschedule appointments due to illness, emergencies, or unforeseen circumstances.
Health Disclaimer
Triathlon training and endurance sports involve physical activity and carry inherent risks.
By participating in our coaching services, you acknowledge that:
- You are responsible for determining whether you are medically fit to participate.
- You should consult a qualified healthcare professional before beginning any new exercise programme.
- You participate at your own risk.
Our coaching is intended for educational and training purposes and should not be considered medical advice.
Limitation of Liability
To the maximum extent permitted by law, Tri Nation shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Your use of this website
- Participation in coaching sessions
- Training-related injuries
- Loss of profits, data, or business opportunities
Our total liability arising from any claim shall not exceed the amount you paid for the relevant coaching service.
Nothing in these Terms excludes liability that cannot be excluded under Singapore law.
Intellectual Property
Unless otherwise stated, all content on this website—including text, photographs, graphics, logos, videos, training materials, and downloadable resources—is owned by or licensed to Tri Nation and is protected by intellectual property laws.
You may view and use the content solely for your personal, non-commercial use.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without our prior written permission.
User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with the operation or security of the website.
- Upload malicious software or harmful code.
- Infringe the intellectual property rights of others.
- Misrepresent your identity or provide false information.
We reserve the right to suspend or terminate access for users who violate these Terms.
Third-Party Services
Our website integrates services provided by third parties, including:
- Acuity Scheduling (appointment booking)
- Stripe (payment processing)
Your use of these services may also be subject to their respective terms and privacy policies.
We are not responsible for the operation or content of third-party services.
Website Availability
We aim to keep our website available at all times but do not guarantee uninterrupted or error-free access.
We may temporarily suspend access for maintenance, updates, or technical reasons without prior notice.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
Changes to These Terms
We may update these Terms from time to time.
Any changes will take effect when published on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the Republic of Singapore.
Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Singapore.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Tri Nation
Email: admin@trination.co